Creator FAQ

CREATOR QUESTIONS

Common questions and answers for content creators using Ovlly.

Browse by Category

Credits & Pricing
Modules & Features
Streaming Setup
Technical Issues

Getting Started

What do I need to get started with Ovlly?

You'll need a streaming setup (OBS, Streamlabs, etc.), an Ovlly account, and credits to activate overlay modules. Our platform is designed to integrate seamlessly with existing streaming workflows.

Is Ovlly suitable for beginner streamers?

Absolutely! Ovlly is designed with simplicity in mind. Our automated system means you don't need technical expertise to get professional-quality overlays for your streams.

Credits & Pricing

How does the credit system work?

Ovlly uses a flexible credit system. You purchase credit packages and use them to activate overlay modules. Credits don't expire and can be used across different streaming sessions.

How much do credits cost?

Pricing details for each module are available on our website. We're committed to offering fair, transparent pricing that provides value for creators of all sizes.

Do credits expire?

No, credits don't expire as long as your account remains active. You can use them whenever you need to activate overlay modules for your streams.

Can I get a refund for unused credits?

Stream modules are fully refundable if overlay URLs are not used to display data during your stream session. Once overlay URLs are used to display data, refunds are handled on a case-by-case basis. Credits themselves are generally non-refundable, but we'll handle special circumstances individually.

Modules & Features

What overlay modules are available?

Today only Football is available.
We offers 9 different overlay modules as of now with more coming soon:

• Primary
• Lineups
• Statistics
• Standings
• Events
• Social
• Sponsors
• Momentum
• H2H
Can I use multiple modules at the same time?

Yes! You can activate and use multiple overlay modules simultaneously. This allows you to create comprehensive coverage of matches with different types of information displayed.

Can I customize the appearance of overlays?

Customization options will be detailed at launch. Our goal is to provide both ready-to-use overlays and customization capabilities to match your brand and style.

What sports and leagues are supported?

Ovlly is designed as a comprehensive sports overlay platform. Currently, we support football (soccer) with major leagues and competitions worldwide. Other sports are coming soon. We'll provide comprehensive coverage of top-tier matches and tournaments.

Streaming Setup

What streaming software is compatible with Ovlly?

Ovlly is designed to work with popular streaming software including OBS Studio, Streamlabs, XSplit, and other platforms that support browser sources or custom integrations.

Do I need special hardware to use Ovlly?

No special hardware is required. Ovlly overlays are lightweight and designed to work with standard streaming setups. A stable internet connection is important for real-time data updates.

How do I integrate Ovlly with my streaming setup?

Integration details will be provided in our documentation. Generally, you'll add Ovlly overlays as browser sources in your streaming software, similar to other overlay services.

Technical Issues

What if there's a delay in data updates?

Our system is designed for real-time updates, but occasional delays may occur due to data provider issues or network conditions. We'll provide status updates and troubleshooting guidance.

What happens if my internet connection is unstable?

Ovlly includes connection recovery mechanisms to handle temporary network issues. However, a stable internet connection is recommended for the best experience with real-time overlays.

How do I report bugs or technical issues?

You can report issues through our support email at [email protected]. We'll also provide dedicated support channels and documentation for troubleshooting common issues.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.